Birmingham, Alabama & remote support nationwide (205) 259-8414  ·  Info@mbroxsonsupport.com
Draft for Owner Review

Privacy Policy

Draft — review before publishing Last updated: date of publication

This Privacy Policy explains how Malia Broxson LLC d/b/a M Broxson Support Services (“MBSS,” “we,” “us”) collects and uses information submitted through mbroxsonsupport.com.

Information we collect

  • Information you submit in our forms: your name, email, phone number, state, business details, the services you are interested in, and the details you choose to share about your request or appointment.
  • Appointment information: for notary and process serving requests, general location details, preferred dates and times, and general document categories.
  • Basic technical information: our hosting provider may log standard information such as IP address and browser type for security and spam prevention. Owner to confirm: list any analytics tools used (e.g. Google Analytics), or state that none are used.

Information we do not request through this website

We do not ask for Social Security numbers, financial account numbers, images of identification documents, or confidential case files through our public forms. Please do not submit them. When documents are needed for an engagement, we will provide secure submission instructions.

How we use information

  • To review and respond to your inquiry or appointment request.
  • To prepare quotes, proposals and service agreements.
  • To schedule and provide services you request.
  • To keep records required for our services, including notarial records where required by law.

We do not sell your personal information, and we do not use your form submissions for unsolicited marketing.

How information is shared

Form submissions are processed by our website hosting provider Owner to confirm: e.g. Netlify and delivered to our business email. Access is limited to MBSS personnel and authorized assistants who need it to respond to your request, subject to confidentiality obligations. We may disclose information when required by law.

Retention

We keep inquiry information only as long as needed to respond, provide services, and meet legal or record-keeping obligations. Owner to confirm retention period

Your choices

You may ask us to access, correct or delete the information you submitted by emailing Info@mbroxsonsupport.com, subject to records we are required to keep.

Contact

Questions about this policy: Info@mbroxsonsupport.com or (205) 259-8414.