Administrative Support That Works Around Your Business.
Managing a business involves countless administrative responsibilities that compete for your time and attention.
M Broxson Support Services provides flexible administrative and virtual assistance to entrepreneurs, small businesses, professional offices, and growing organizations. Whether you need help organizing your inbox, managing appointments, coordinating employees, or improving internal processes, MBSS offers professional support tailored to your needs.
Practical help with the work that keeps you busy.
Choose ongoing hourly support or a one-time project. Every engagement starts with a conversation about what you need and a written service agreement.
General Administrative Services
- Email management
- Inbox organization
- Calendar management
- Appointment scheduling
- Data entry
- Database updates
- Document formatting
- Document preparation
- Digital file organization
- General correspondence
- Online research
- Meeting coordination
- Travel coordination
- Records organization
- Routine administrative assistance
Virtual Assistant Services
- Ongoing remote administrative assistance
- Email correspondence
- Calendar coordination
- CRM management
- Task management
- Business communications
- Scheduling
- Customer correspondence
- Digital document organization
- Administrative reporting
- Online research
Executive Assistance
- Executive calendar management
- Meeting coordination
- Travel arrangements
- Administrative correspondence
- Agenda preparation
- Task and deadline tracking
- Project coordination
- Executive administrative support
- Professional scheduling assistance
Business Operations Support
- Office administration
- Business workflow coordination
- Employee scheduling
- Hiring assistance
- Job posting preparation
- Applicant screening coordination
- Interview scheduling
- Conducting structured interviews
- Employee onboarding administration
- Training coordination
- Vendor communication
- Business process development
- Standard operating procedures
- Administrative project management
- Operations reporting
- Organizational improvements
Hiring services are administrative and operational support. They are not legal or HR compliance advice.
Billing & Administrative Bookkeeping
- Invoice preparation
- Invoice tracking
- Billing organization
- Accounts receivable follow-ups
- Administrative payment reminders
- Bookkeeping record organization
- Administrative bookkeeping cleanup
- Billing software updates
- Financial document organization
- Payment record tracking
MBSS does not provide CPA services, tax preparation, financial audits, or regulated accounting advice.
Customer Service & Virtual Reception
- Inbound call answering
- Customer inquiry management
- Appointment scheduling
- Taking messages
- Customer email support
- Existing customer follow-ups
- Inbound client intake assistance
- Customer record updates
- Virtual receptionist services
Live telephone coverage and dedicated staffing arrangements are quoted individually. We handle inbound communication only; we do not offer cold calling or outbound sales campaigns.
Straightforward hourly rates.
Pay for the support you use, at the rate for the type of work. No packages to decode.
| Service | Rate |
|---|---|
| General Administrative Support | $30/hour |
| Virtual Assistant Services | $30/hour |
| Customer Service Administration | $30/hour |
| Executive Assistance | $40/hour |
| Business Operations & Hiring Support | $40/hour |
| Billing & Administrative Bookkeeping | $35/hour |
| Virtual Receptionist / Dedicated Call Coverage | Custom Quote |
| One-Time Projects | Custom Quote |
Monthly minimum
All recurring hourly support agreements require a minimum of 10 billable hours per month. For example, general administrative support at $30/hour has a minimum monthly commitment of $300. Higher-priced service categories use their applicable hourly rates.
Billing terms
- Recurring minimum hours are billed in advance.
- Hours are tracked and reported.
- Additional work requires your approval.
- Unused hours do not automatically roll over unless your agreement states otherwise.
- Work outside the agreed scope may require a revised quote.
- One-time projects may be quoted individually.
- A written service agreement is required before recurring services begin.
Administrative services questions
MBSS works with entrepreneurs, self-employed professionals, small businesses, established companies, nonprofit organizations, and professional offices.
No. MBSS provides administrative support through service agreements, allowing businesses to receive assistance without directly employing MBSS personnel.
Yes. Recurring hourly support requires at least 10 billable hours monthly.
Yes. Certain one-time assignments may be available through a custom quote.
MBSS uses a team-based support approach. Multiple authorized assistants may assist with an account so that work can continue when an individual is sick, unavailable, or on vacation.
If you prefer a particular assistant, you may request that individual as your primary support contact. Requests are accommodated when possible.
Yes. We can help prepare job postings, coordinate candidate screening, schedule and conduct structured interviews, and organize onboarding procedures. Hiring support is administrative and operational; it is not legal or HR compliance advice.
Yes. Inbound customer support and virtual receptionist arrangements are available through custom agreements based on coverage needs and expected call volume.
We provide administrative bookkeeping and billing support, including record organization and invoice management. We do not independently provide regulated accounting or tax services.
Yes. Many administrative and virtual support services can be provided remotely to businesses outside Alabama.
Contact us. Our list is not exhaustive, and we may be able to assist with additional administrative or operational needs.
Ready to hand off the administrative work?
Request Administrative Support